Terms & Conditions
Important Agreement Notice & Trust & Safety Policy
By accessing or using the Assetra marketplace, registering an account, creating listings, or initiating an escrow transaction, you agree to be bound by these Terms and Conditions. Assetra enforces zero tolerance for prohibited assets through automated regex content moderation and an automated two-strike account freezing policy.
1. Eligible & Accepted Digital Assets
Assetra is a curated, legally compliant escrow venue facilitating legitimate digital asset acquisitions. The platform permits trading of verified, transferable digital properties, including:
- Micro-SaaS & Web Applications: Full software source code, cloud architectures, subscriber bases, and recurring revenue assets with verifiable telemetry.
- Top-Level Domain Names (ccTLDs & gTLDs): Authentic domain registrations capable of standard registrar authorization code (EPP) transfer.
- Monetized YouTube Channels: Channels with clean copyright standing, YouTube Partner Program (YPP) monetization approval, and clean AdSense history.
- Verified Social Communities: Organic Facebook Groups, LinkedIn groups, Discord servers, and Instagram theme pages built through authentic community engagement.
2. Prohibited Assets & Strict Disallowances
To protect users and adhere strictly to cyber safety and statutory regulations, Assetra strictly bans the listing or exchange of:
- Adult / Pornography Content: Adult webcams, sexually explicit videos, OnlyFans account transfers, and NSFW media assets.
- Phishing / Scam / Stolen Credentials: Stolen personal data, cracked user accounts, dumped credential lists, phishing kits, bank logins, and carding logs.
- Malware / Exploit Kits / Keyloggers: Keyloggers, Trojan horses, ransomware, RAT utilities, exploit frameworks, zero-day vulnerabilities, and crypters.
- Illegal Drugs, Gambling & Counterfeit IP: Narcotics, illicit pharmaceuticals, unlicensed online casino scripts, gambling portals, and counterfeit luxury trademark infringements.
3. Automated Enforcement & Two-Strike Account Freezing
All listing titles, descriptions, and tag structures are automatically analyzed by our content moderation service prior to publishing. Violations trigger an automated progressive disciplinary mechanism:
Submission rejected with HTTP 422 Unprocessable Content. The user receives a formal warning detailing the matched policy violation. Account privileges remain active under heightened monitoring.
Immediate account suspension and balance freezing. The user is barred from creating listings, initiating deposits, or executing withdrawals. All available wallet funds are locked in frozen custody.
4. Legal Document Appeals & Fund Custody
Accounts frozen under Strike 2 status can only be restored through statutory administrative review. An authorized compliance officer must execute an unfreeze review via POST /api/v1/admin/users/:id/unfreeze.
- Statutory Documentation: The appellant must submit verified legal documentation (National Identity Card, Passport, or Certified Business Incorporation).
- Compliance Verification: Administrative reinstatement requires recorded verification notes and a traceable legal document reference number.
- Balance Restoration: Upon approved reinstatement, frozen balances are returned to the available platform wallet and strikes are formally reset.
5. Escrow Services and Workflow
Assetra acts solely as an independent third party escrow agent. We hold the buyer's funds in trust until the seller delivers the asset credentials and the buyer confirms satisfactory inspection.
Assetra does not take ownership of the digital assets traded on the platform and does not guarantee the future performance, audience retention, or monetization longevity of any social media property.
6. Fees, Commissions & Payments
All prices and escrow deposits on Assetra are denominated in Bangladeshi Taka (BDT).
- Platform commissions are calculated via a dynamic tiered fee schedule (7.0% for ৳999–৳4,999; 5.5% for ৳5,000–৳9,999; 4.0% for ৳10,000–৳19,999; 3.0% for ৳20,000+) and realized upon settlement.
- Payment gateway processing charges for bKash, Nagad, and Rocket are displayed transparently before payment confirmation.
- Withdrawal requests are processed to verified mobile financial services accounts within standard settlement timelines.
7. Inspection Period and Release
Upon receipt of credentials in the Delivered Asset Vault, the buyer enters a category-aware inspection period (168 hours for YouTube channels, Facebook groups, and domain names; 72 hours for micro-SaaS and other assets).
Once the buyer confirms receipt and clicks "Confirm Receipt & Release Funds", the transaction is finalized and outbound seller disbursement is scheduled.
8. Disputes and Administrative Rulings
If a buyer encounters inaccurate metrics, invalid credentials, or asset inaccessibility, they may file a formal refund dispute via POST /api/v1/escrow/:listingId/dispute.
During active dispute status, escrow funds remain frozen in derived custody. An administrator arbitrates the dispute by comparing the Buyer's Claim and Evidence URLs against the Seller's Delivered Asset Vault credentials, with binding resolution to either approve a full buyer refund or proceed with seller payout.
9. Limitation of Liability
To the maximum extent permitted by law, Assetra and its officers shall not be liable for any indirect, incidental, or consequential damages resulting from third party platform policy changes (such as YouTube, Meta, or domain registrar algorithm or policy enforcement occurring after complete handover).
10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.